®
Publisher Ginnie Roeglin
editor David W. Fuller 425-313-8510 dfuller@costco.com
editorial director Anita Thompson 425-313-6442
athompson@costco.com
managing editor managing editor
magazines books
T. Foster Jones 425-313-6748 Tim Talevich 425-313-6759
Tod.Jones@costco.com ttalevich@costco.com
online editor
David Wight David. Wight@costco.com
associate editors
Lorelle Gilpin, Ottawa 613-221-2009 Lorelle.Gilpin@costco.com
Sue Knowles, London 011-44-1923-213113 sknowles@costco.co.uk
Sungwon Pae, Seoul 82-2-2630-2700 swpae@costcokr.com
assistant editors
Stephanie E. Ponder, Seattle sponder@costco.com
Jessica Jihye Han, Seoul jhhan@costcokr.com
rePorters
Will Fifield wfifield@costco.com
Steve Fisher Steve.Fisher@costco.com
translation manager Jean-Claude Dauphin
coPy editors Miriam Bulmer, Caroline Szpak
contributors
Jim Clemmer, Joesph Hanna, Wendy Helfenbaum, Susan Hirshorn,
Marjo Johne, Judi Ketteler, Shana McNally, Jennifer Nelson,
Marc Saltzman, Scott Steinberg, Jan Buckner Walker
art director
Doris Winters dwinters@costco.com
associate art director
Lory Williams lwilliams@costco.com
graPhic designers
Ken Broman, Bill Carlson, Grant Collier, Susan Detlor,
Chris Rusnak, David Schneider, Dawna Tessier, Brenda Tradii
Production manager Pam Sather, Seattle
assistant Production manager
Antolin Matsuda, Seattle
marketing ProJect manager Elaine Emond, Ottawa
colour technician MaryAnne Robbers, Seattle
advertising manager
Jane Klein Shucklin 425-313-8277 jshucklin@costco.com
assistant advertising manager
Kathi Tipper-Holgersen 425-313-6581 ktipper@costco.com
advertising coordinators
Chatelaine Rindorindo-Tuafo, Ottawa 613-221-2947
Chatelaine.Tuafo@costco.com
Deborah Lissner, London 011-44-1923-830481
senior advertising ProJect manager
Steve Trump strump@costco.com
advertising / Promotion coPywriter
Bill Urlevich
business manager Janet Burgess
circulation manager
Rossie Cruz 425-313-6715 rcruz@costco.com
circulation / editorial assistant
Dorothy Strakele 425-313-6899 connection@costco.com
administrative assistant
D. Ted Harris 425-313-2937 dtharris@costco.com
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Frontend
from the editor’s desk
David W. Fuller
I just turned 21. Yes, I know the picture at the left
shows me looking a bit older. (If it were more current,
I’d look even older.)
the 21 I am talking about is the number of years
I have worked at Costco. that may sound as if I’m one
of the longest-serving employees here, but the truth is
that, when it comes to management, I am something
of a newbie.
this thought was brought home recently with the
retirement of the first executive hired at Costco, dick
diCerchio. As soon as Costco founders jim sinegal and
jeff Brotman obtained their initial round of financing, they called up dick. since that
day in 1983, dick has had key roles at each step of Costco’s journey. He retired as
senior executive vice president. “His stamp is on every major aspect of what Costco
does,” jim said upon dick’s retirement.
Like several other of the founding executives of Costco, dick worked with jim at
two previous companies: Price Club (which merged with Costco in 1993) and
FedMart. In total, the pair worked side by side for 49 years.
this brings me to a point about continuity. Among the many aspects of Costco’s
success, I would put high on the list the fact that not only has the founding manage-
ment team stayed essentially intact for 27 years, but their roots go even deeper. these
are people whose approaches and relationships with one another have stood the test of
time. they are people who can just about finish one another’s sentences, while bring-
ing forth their own thinking.
Far from stifling new thinking, the deep relationships of this team have set clear
standards for everyone at Costco—standards that focus on innovation, integrity, disci-
pline and, yes, having a bit of fun along the way.
thank you for helping to set the pace, dick. C
David W. Fuller is Assistant
Vice President, Publishing, and
Editor of The Costco Connection.
from the associate editor’s desk
Lorelle Gilpin
OCtOBer HerALds the 25th anniversary of
Costco in Canada. I remember the opening day of the
Burnaby, British Columbia, warehouse as if it were
yesterday. the crowds seemed overwhelming at times,
and the excitement was palpable. With the opening of
a warehouse in Okotoks, Alberta, late this summer
and another in rocky View, Alberta, this fall, Costco
will have grown to 80 warehouses in Canada, and we
are still heartened by the welcome from our new
members and neighbours in the community.
Lorelle Gilpin is Vice President
of Marketing, Costco Wholesale
Canada.
A primary area of Costco’s corporate focus is
giving back to children and families in need in the communities we serve. the story
about Breakfast Clubs of Canada (BCC) on page 59 highlights one example. Wendy
Helfenbaum reports on how Costco employees, along with donations from members,
help children in more than 1,200 schools across Canada. On the same page you can
also read how members helped the Canadian red Cross raise more than $2 million
to help victims of the Haiti earthquake.
Our suppliers often lend a hand as well. during October, you will find Procter &
Gamble products in unique pink packages throughout your local Costco warehouse.
For each item purchased, Procter & Gamble will make a donation to the Canadian
Breast Cancer Foundation.
It is no secret that Costco members love to save money on top-quality, name-brand products. each week, we feature items with additional savings in the warehouse
and online at Costco.ca. You can find out more about these special savings each week
by clicking on the “Get More Out of What You Love” banner and then selecting
“savings.” register on Costco.ca or provide us with your e-mail address next time you
are in the warehouse if you would like to be informed of special offers.
see you in the warehouse or on Costco.ca. C
